Delivering Success Together
Our partnership with Oracle includes regular interaction at the EMEA executive and operational levels regarding client / account management, implementation projects, support, training and development activities.
Arkenis and Oracle work closely together to ensure that customers are properly implemented and supported. To enable seamless collaboration on projects, Arkenis uses Oracle's OTM implementation methodology and has a hosted implementation and testing platform which can be made available to both Arkenis and Oracle consulting resources and accessed from anywhere in the world. Arkenis involves Oracle in executive level steering committee meetings on major projects to ensure that there is an on-going feedback loop into Oracle's client management and product development organizations.
Systems Integration
A key element of many OTM implementations is integration with one or more ERP and order management systems. Whether the client is looking for a loosely coupled or tightly integrated environment we have the skills required to assist. Within our team we have XML expertise and knowledge of a variety of ERP systems so that we can deliver OTM as a seamless part of a broader systems landscape.
Hosting & Managed Services
Arkenis has a dedicated hosting and managed services organization within its infrastructure division that has experience hosting large environments on Oracle and other platforms and is capable of offering full scale high-availability and disaster recovery if required.
Arkenis adopts a tailor-made, client-focused approach to deliver client-aligned, business-driven and cost effective hosted solutions. We do this by understanding the business requirements, challenges and drivers to deliver robust, flexible and resilient IT solutions at the right price point. We have our own in-house managed Servicedesk to provide clients with a single point of contact for issues and we also have our own dedicated team of highly-skilled and industry-accredited technical staff offering a broad range of in-depth skills.
Arkenis has both on-site and off-site data centers based in the